Warranty & Product Safety Policy

Home Warranty & Product Safety Policy

Product Safety

We are committed to supplying safe products. Customers must:
  • Follow instructions provided.
  • Use products only for their intended purpose.
  • Inspect products before use.
  • Stop using products if defects are discovered.
Businesses importing consumer products into Great Britain can have importer responsibilities for product safety, compliance and traceability.

Warranty

Unless otherwise stated:
  • Products are supplied with a manufacturer’s warranty where available.
  • Warranty coverage excludes misuse, modification, accidents and normal wear and tear.

Liability

Customers remain responsible for ensuring products are suitable for their intended application.

Professional use should be undertaken only by appropriately trained persons.

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